pgtoto link Platform Privacy Notice

This page describes what data we collect when you use pgtoto link and how we keep that information protected. Our privacy practices are straightforward: we collect only what is necessary for account verification, payment processing, and regulatory compliance. We do not sell your personal information to third parties. We do not use your data to track you across unrelated websites or to build detailed behavioural profiles for marketing purposes.

When you open an account on pgtoto link, we collect your email address, telephone number, and password. When you complete Know Your Customer (KYC) verification, we collect government-issued ID, proof of address, and sometimes a photograph. When you deposit via DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, or bank transfer (mobile banking, local payment, online payment, e-wallet), your payment provider shares transaction details with us. We use this data only to verify your identity, process your deposits and withdrawals, and comply with anti-money-laundering and fraud-detection obligations.

The sections below detail what we collect, how we store it, how long we retain it, and what rights you have over your data on pgtoto link.

Data Collection and Use on pgtoto link

Account registration and identity verification

We collect your email address, mobile telephone number, and password when you register with pgtoto link. This information allows us to create your account, send you login credentials, and authenticate your identity at each session. We do not publish your email or phone number publicly; we use it only for account-related communications (password reset, withdrawal status, security alerts).

When you request a withdrawal from pgtoto link, we require KYC verification. We collect a photograph of your government-issued ID (national ID card / KTP, passport, or driver's license), a photograph of your proof of address (utility bill, bank statement, rental agreement, or municipal document), and sometimes a selfie showing you holding your ID. Our compliance team reviews these documents to confirm your identity matches your account registration details and to check for fraud or sanctions-list matches. We retain these documents for seven years after your account closure, as required by anti-money-laundering regulations.

Payment and transaction data

When you deposit on pgtoto link via DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, or bank transfer, your payment provider shares your transaction details with us: the amount, timestamp, and reference number. We do not store your full payment card number or e-wallet credentials. We store transaction history in our database so we can track your deposit and withdrawal activity, detect unusual patterns (e.g., rapid deposits followed by immediate withdrawals suggesting bonus abuse), and comply with regulatory audits.

We retain transaction records for a minimum of five years. During major Indonesian holidays—Idul Fitri, Idul Adha, Imlek—our compliance review may take longer due to reduced staffing, and we may retain certain flagged transactions for extended investigation periods.

Game and betting activity on pgtoto link

We log your sportsbook bets, casino sessions, and slot spins on pgtoto link. We record what league or game you wagered on (e.g., Liga 1, Piala Indonesia, Champions League, Mobile Legends), your stake amount, the outcome, and the timestamp. We use this data to calculate your account balance, honour your winnings, investigate disputes (e.g., if you claim a game result was incorrect), and identify account controls or account-limit breaches.

We analyse aggregate gameplay data to understand which games are popular and whether there are technical issues (e.g., a specific slot not paying out correctly). We do not sell this data to advertisers or use it for any purpose other than platform operations and regulatory compliance.

Account data

Email, phone, password; used only for authentication and account management on pgtoto link.

KYC documents

ID, address proof, photos; retained for seven years and used only for identity verification and fraud detection.

Transaction records

Deposit/withdrawal amounts, timestamps, payment methods; retained for five years for regulatory compliance.

Game activity

Bets, stakes, outcomes, timestamps; used for balance calculation and dispute resolution on pgtoto link.

Data Storage, Security, and Third Parties

How we protect your data on pgtoto link

We store all data in encrypted databases on secure servers. Data transmitted between your device and pgtoto link is encrypted using TLS (Transport Layer Security) protocols. We do not log your password in plain text; we store it as a cryptographic hash so that even we cannot recover your original password. If you forget your password, we do not send it to you; instead, we send a reset link that lets you create a new password.

We restrict database access to authorised staff only. Our servers are protected by firewalls, intrusion-detection systems, and regular security audits. We have incident-response procedures in case of data breach: we will notify affected users and, where applicable, report the incident to relevant data-protection authorities.

Data processors and third parties

We share your data only with third parties necessary for platform operations. Our payment processors (mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, and banks online payment, e-wallet, mobile banking, local payment) receive transaction details to facilitate deposits and withdrawals. Our cloud-hosting provider stores our databases and backups; we have signed data-processing agreements with them to ensure they apply the same security standards as pgtoto link. Our fraud-detection service (a third-party vendor) receives transaction and account data to identify suspicious patterns.

We do not share your personal data with advertisers, data brokers, or unrelated marketers. We do not use your information for targeted advertising outside pgtoto link. In rare cases—such as a court order, subpoena, or request from a gambling regulator—we may be required to disclose data to legal authorities. When we do so, we will attempt to notify you unless legally prohibited.

Data location and cross-border transfers

Our servers may be located in jurisdictions outside Indonesia. Your data may be stored and processed in countries with different privacy laws than your own. By using pgtoto link, you consent to this data transfer. We will ensure that any data processor in another country applies the same safeguards as Indonesian law requires; we do not allow lower standards simply because a server is overseas.

Your Rights and Data Retention on pgtoto link

Your data rights

You have the right to request a copy of your personal data from pgtoto link. To do so, contact our support team through the Help section with a clear request stating what data you want to access. We will provide it within 30 days, unless legal obligations (e.g., a fraud investigation) require us to delay. You may also request that we correct inaccurate data, delete data that is no longer necessary (subject to legal retention requirements), or restrict how we use your data.

To request deletion of your pgtoto link account and associated data, contact support. We will close your account and delete non-essential information such as browsing history and preference settings. However, we will retain your KYC documents, transaction records, and game history for the periods required by law (typically five to seven years) to comply with anti-money-laundering regulations and support dispute resolution.

Cookies and tracking on pgtoto link

We use cookies to maintain your login session on pgtoto link and to remember your language preference. These are functional cookies; they do not track you across unrelated sites. We do not use cookies for behavioural advertising or to build profiles of your activity outside our platform. If you disable cookies in your browser, you may not be able to log in to pgtoto link; the platform requires session cookies to function.

We use server logs to record which pages you visit, how long you spend on each, and what actions you take (e.g., opening a deposit form). We use this information to improve the pgtoto link interface and diagnose technical problems. We do not sell this log data to third parties.

Policy updates and contact

We may update this privacy policy from time to time. If we make material changes—such as sharing your data with new third parties or extending retention periods—we will notify you via email or in-app message. Continued use of pgtoto link after changes are posted means you accept the updated policy. If you have questions about how we handle your data, our data-protection practices, or how to exercise your rights, contact our support team through the FAQ section or via email. We will respond within 30 days with clear explanations of our practices.

Our jurisdiction-restricted framing applies to privacy as well: we collect and process data only from users in jurisdictions where online gaming is lawful. We do not actively prevent users in restricted areas from visiting pgtoto link, but we make clear that users accessing from such areas assume legal risk. Data protection laws in your jurisdiction may grant you additional rights beyond those described here; we respect those rights and will comply with legal requests.

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